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PolicyShipping & Returns
Shipping. In-stock orders ship from the United States in plain, protective packaging within 1 to 2 business days in appropriate packaging for lyophilised research peptides. A flat shipping rate applies to every order. Tracking is emailed once your order leaves our facility.
Returns. Because these are sensitive research materials, we accept returns of unopened, undamaged items within 14 days of delivery. To start a return, contact research@prevawellness.com with your order number.
Issues. If a lot arrives damaged or does not match its certificate, contact us within 7 days and we will replace it or refund it in full.